After many visits from technicians we now have a new router and quite a few credits to our bill and it seems to have done the trick.
Showing posts with label high speed internet. Show all posts
Showing posts with label high speed internet. Show all posts
Saturday, August 15, 2009
Testing, testing...
After many visits from technicians we now have a new router and quite a few credits to our bill and it seems to have done the trick.
Saturday, August 1, 2009
Glory day
The most frustrating part was that the people directly across the street from us could, for the past 10 years, have Comcast but we were simply too far from the cable to get it. We had men out 3 separate times to investigate and it wasn't until the third time this past February that they agreed to bury the cable up to the house for us. That was only after I chased the cable man down through the field and across the street (he later fessed up that he saw me coming and ran) and he let me talk to the lady in charge on his cell phone, standing there in the field, both of us, on a cold February day. hallelujah.
So the long story has almost come to a close. We had to buy a new phone, we needed a new one anyway, and currently the internet connection is spotty, until they come to bury one last cable that leads from the pedestal to the house. They say there's quite a bit of interference currently and we can't drive over the cable, which makes our circle driveway user unfriendly. And there you have it, the whole saga in a nutshell, and hopefully in a couple of days you will never, ever have to hear me moan and groan about dialup anytime again. hallelujah.
Sunday, March 8, 2009
Icing on the cake
Here's how it all played out. It was Friday afternoon and my cell phone rang. Kevin.
"Honey! Get a pen and pad of paper and go out in the field, there's a Comcast truck over at the barn and some guy measuring. Go see what he's up to and get a contact name and phone number!"
I ran out of the house, paper and pen in hand, trucked my way across the field, only to see the cable guy go across the street, looking up at poles and wires and such, so naturally I followed him.
"Are you going to give us cable?" I asked in my most hopeful voice.
"I'm measuring for a business line for the barn, your neighbor called us for a business line." said my new friend Tony, looking like a deer in headlights.
"You mean my father-in-law?" wondering why he hadn't informed me of the wonderful news.
We figured out who called who and what was what and to make a long story short I ended up standing in the hay field talking to the lady I needed to talk to on Tony's cell phone. She informed me that she was starting the process and they'd be putting in a residential line to our house and in 60-90 days we'd be up and running.
Over out 10 years here I can't tell you how many junk mail solicitations we've gotten from the cable company and we've called them many times in response. Men (plural here) have been out to measure, only for us to be told we can't get it. Nothing, nada, zippo, zilch, I-know-you-want-it-and-we-have-it-but-we're-not-gonna-give-it-to-you, sorry sucker, is always the response. Clearly it's a case of one hand not knowing what the other is doing.
I suppose this is just one byproduct of the downturn in the economy and the virulent spread of Verizon Fios in the area, that the cable company is hurting enough to be willing to come bury more cable out here for the country folk. I for one will not complain.
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